Privacy Policy

1. Introduction

The Glass House (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and when you communicate with us, including via SMS/text messaging.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following information:

Information You Provide

• Name

• Email address

• Phone number

• Project details or inquiry information

• Any other information you voluntarily submit

Automatically Collected Information

• IP address

• Browser type

• Device type

• Pages visited

• Time spent on site

We may use cookies and analytics tools to improve website performance.

3. How We Use Your Information

We use collected information to:

• Respond to customer inquiries

• Provide estimates and consultations

• Schedule and confirm appointments

• Send service updates

• Improve website functionality

• Maintain security and prevent fraud

We do not sell or rent your personal information.

4. SMS Communications & Messaging Policy

If you voluntarily provide your mobile phone number and consent to receive text messages from The Glass House, you may receive SMS communications related to:

• Customer inquiries

• Appointment confirmations and reminders

• Consultation scheduling

• Service updates

• Customer care communications

Message frequency varies.
Message and data rates may apply depending on your mobile carrier plan.

You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us at:

📧 ornyb@theghglass.com
🌐 https://theghglass.com

We do not sell, rent, or share your mobile number or SMS consent data with third parties for marketing purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Sharing of Information

We may share information only with:

• Website hosting providers

• Analytics providers

• Technology service providers

• Legal authorities when required by law

All third parties are required to safeguard your data.

6. Data Retention

We retain personal data only as long as necessary to:

• Fulfill the purpose collected

• Comply with legal obligations

• Resolve disputes

You may request deletion of your information at any time by contacting us.

7. Your Rights

You may request to:

• Access your data

• Correct inaccurate information

• Delete your information

• Opt out of communications

Contact: ornyb@theghglass.com

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

9. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised date.

10. Contact Us

The Glass House
Email: ornyb@theghglass.com
Website: https://theghglass.com